What are your payment terms?
Payment terms vary slightly per venue so please check with the events manager at your chosen location. Typically, however, we require a 25%-50% deposit of the total balance to secure the date, with the final balance due between one and three months prior to your event.
Are you able to offer catering and a bar service?
Full catering – tailored to your needs and budget – and bar services can be provided at the vast majority of our venues. On the rare occasion that we cannot meet a client’s requirements, we may permit outside catering.
Do you offer dry hire packages?
We do at some of our venues such as Harrow Leisure Centre and Porchester Hall. Please ask the events manager for more information.
Do you allow external suppliers such as DJ, AV, entertainment and security?
We have a tried and tested list of recommend suppliers to help with any of your event needs. Alternatively, as we understand the importance of making your event entirely bespoke, we do also allow you to use your own suppliers at most venues.
Are your venues accessible?
Yes, all of our venues are accessible to wheelchair users.
Are there parking facilities?
Outside London, all our venues have car parks. In central London, however, some do not. In these cases, our locations are usually within short walking distance of multiple train or tube stations, have nearby street parking or reduced rates with multi-story parking (or all of the above!).
What is included within hire packages?
Packages vary per venue but typically include exclusive access, staffing, equipment (including set up and breakdown) and cleaning.
How late can events run and can they be extended?
The licensable hours vary per venue so please check with the events manager. An extension is possible with prior arrangement.
Do your venues have Wi-Fi?
Public Wi-Fi is available at all venues free of charge.
Do you offer discounts for charities?
Wherever possible we always try to accommodate every client’s budget, this includes charitable organisations.
What type of events are your venues good for?
Our portfolio of venues offers a great degree of flexibility and versatility, with the ability to cater for a range of events. These include everything from awards dinners and high-profile gala celebrations to weddings and legendary parties, from international sporting spectacles and concerts to community and religious events.